General conditions The Beauty Secret
Age Requirement:
The entry of minors under 16 years old is restricted. Signed consent from parents or legal guardians is required.
Health Conditions:
Please share with us of any health conditions (including pregnancy), allergies or injuries that could affect your service when making your spa reservation.
Spa Etiquette:
It is not allowed to walk through the entire facility without clothes. The use of bath robe is compulsory.
Puntuality:
In order to offer you a better attention, we beg you to attend your appointment 10 minutes earlier. In case you are late, the treatment duration will be proportionally reduced.
Loss or Damage:
We regret that we cannot be responsible for any loss or damage of personal articles. Please keep all valuables locked supervised.
Privacy:
The entrance with photo or video cameras is not allowed and your mobile phone should be on silence mode.
Boutique:
We remind you that all the products purchased in our boutique, may not be returned.
Advanced Booking:
We highly recommend booking your treatment in advance to ensure that your preferred time and service are available.
Cancellation Policy:
Please allow 24 hours notice of cancellation to avoid a 100% charge. A credit card number with a authorization is required at the time of booking for extern guests.
Treatment Conditions:
Programs and treatments are neither refundable nor interchangeable with other services or products.
The entry of minors under 16 years old is restricted. Signed consent from parents or legal guardians is required.
Health Conditions:
Please share with us of any health conditions (including pregnancy), allergies or injuries that could affect your service when making your spa reservation.
Spa Etiquette:
It is not allowed to walk through the entire facility without clothes. The use of bath robe is compulsory.
Puntuality:
In order to offer you a better attention, we beg you to attend your appointment 10 minutes earlier. In case you are late, the treatment duration will be proportionally reduced.
Loss or Damage:
We regret that we cannot be responsible for any loss or damage of personal articles. Please keep all valuables locked supervised.
Privacy:
The entrance with photo or video cameras is not allowed and your mobile phone should be on silence mode.
Boutique:
We remind you that all the products purchased in our boutique, may not be returned.
Advanced Booking:
We highly recommend booking your treatment in advance to ensure that your preferred time and service are available.
Cancellation Policy:
Please allow 24 hours notice of cancellation to avoid a 100% charge. A credit card number with a authorization is required at the time of booking for extern guests.
Treatment Conditions:
Programs and treatments are neither refundable nor interchangeable with other services or products.